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By: Pascal PERRY

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Predictive Call Center analytics Functions & Features

This covers Creates create cross-sell and retention campaigns using business rules and behind-the-scenes predictive analytics;Campaign validation and assessment;Campaign execution;Campaign improvement;Customer contacts;Service requests;.. Predictive Call Center analytics Functions & Features are an important module of the comprehensive BI RFP Template.

The BI RFP template with Predictive Call Center analytics Functions & Features for BI is a Microsoft Excel spreadsheet (.xlsx) featuring a total of 1955 decision criteria. The BI RFP template allows you to quickly and easily prepare the business, functional, and technical requirements sections of the solicitation package you'll send to BI software vendors. It ensures for:

  • complete response from each BI software vendor
  • deep and accurate evaluation of submitted BI proposals
  • impartial side-by-side comparison of BI solutions evaluated
  • rational and documented selection of the best matching BI system

The BI software comparison report can save you up to 90% of the time you would have otherwise spent comparing all the BI solutions from scratch.

The Predictive Call Center analytics Functions & Features comprise the following elements:

  • Creates create cross-sell and retention campaigns using business rules and behind-the-scenes predictive analytics

    Creates create cross-sell and retention campaigns using business rules and behind-the-scenes predictive analytics, Predictive Call Center analytics Functions & Features
  • Campaign validation and assessment

    Campaign validation and assessment, Predictive Call Center analytics Functions & Features
  • Campaign execution

    Campaign execution, Predictive Call Center analytics Functions & Features
  • Campaign improvement

    Campaign improvement, Predictive Call Center analytics Functions & Features
  • Customer contacts

    Customer contacts, Predictive Call Center analytics Functions & Features
  • Service requests

    Service requests, Predictive Call Center analytics Functions & Features

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Functions and Features