Analytics and Reporting Functions & Features
Service, repair, and obsolescence are where the "buck stops" in business. All the engineering and product errors, demand product mismatch errors and just plain customer responsiveness errors, keep customer support organizations hopping. Therefore the service planning system is a wealth of information for many organizations who are accountable for product planning and design, asset and capital management, and general customer relationship management. Therefore analytics and reporting features are not just designed to enable functional excellence, but also to feed these other key areas of the value chain.. Analytics and Reporting Functions & Features are an important module of the comprehensive CRM RFP Template.
The CRM RFP template with Analytics and Reporting Functions & Features for CRM is a Microsoft Excel spreadsheet (.xlsx) featuring a total of 1363 decision criteria. The CRM RFP template allows you to quickly and easily prepare the business, functional, and technical requirements sections of the solicitation package you'll send to CRM software vendors. It ensures for:
- complete response from each CRM software vendor
- deep and accurate evaluation of submitted CRM proposals
- impartial side-by-side comparison of CRM solutions evaluated
- rational and documented selection of the best matching CRM system