Analytics and Reporting Functions & Features

Service, repair, and obsolescence are where the "buck stops" in business. All the engineering and product errors, demand product mismatch errors and just plain customer responsiveness errors, keep customer support organizations hopping. Therefore the service planning system is a wealth of information for many organizations who are accountable for product planning and design, asset and capital management, and general customer relationship management. Therefore analytics and reporting features are not just designed to enable functional excellence, but also to feed these other key areas of the value chain.. Analytics and Reporting Functions & Features are an important module of the comprehensive CRM RFP Template.

The CRM RFP template with Analytics and Reporting Functions & Features for CRM is a Microsoft Excel spreadsheet (.xlsx) featuring a total of 1363 decision criteria. The CRM RFP template allows you to quickly and easily prepare the business, functional, and technical requirements sections of the solicitation package you'll send to CRM software vendors. It ensures for:

complete response from each CRM software vendor
deep and accurate evaluation of submitted CRM proposals
impartial side-by-side comparison of CRM solutions evaluated
rational and documented selection of the best matching CRM system

The CRM software comparison report can save you up to 90% of the time you would have otherwise spent comparing all the CRM solutions from scratch.

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The Analytics and Reporting Functions & Features comprise the following elements:

Analytics
It includes Executive-level analytical interface;Customer scorecards;Customer key performance indicators (KPI);Predictive modeling and analytics;Real-time cross-sell and up-sell recommendations;Data mining capabilities;. Analytics, Analytics and Reporting Functions & Features
Dashboard
This includes 100 percent real-time charts and graphs;Predefined graph and chart objects covering every area of the CRM solution are available;Pre-built chart and graph objects can be customized;An unlimited number of chart and graphic objects can be designed from "scratch";Pre-built dashboards covering every job function (marketing, sales, support, etc.) are available;Pre-built dashboards can be customized;. Dashboard, Analytics and Reporting Functions & Features
Reporting
Functionality includes Report Delivery;Report Development;. Reporting, Analytics and Reporting Functions & Features

TEC Advisor can save you up to 90% of the time you would have otherwise spent figuring out on your own which CRM solution is the best for your needs.

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Analytics and Reporting Functions & Features

Analytics

Dashboard

Reporting