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By: Ricardo David Flores

Posted:

Intelligent E-mail Handling Functions & Features

Intelligent e-mail handling sends personalized automatic acknowledgment messages to a customer when an e-mail message is received.. Intelligent E-mail Handling Functions & Features are an important module of the comprehensive CRM RFP Template.

The CRM RFP template with Intelligent E-mail Handling Functions & Features for CRM is a Microsoft Excel spreadsheet (.xlsx) featuring a total of 1363 decision criteria. The CRM RFP template allows you to quickly and easily prepare the business, functional, and technical requirements sections of the solicitation package you'll send to CRM software vendors. It ensures for:

  • complete response from each CRM software vendor
  • deep and accurate evaluation of submitted CRM proposals
  • impartial side-by-side comparison of CRM solutions evaluated
  • rational and documented selection of the best matching CRM system

The CRM software comparison report can save you up to 90% of the time you would have otherwise spent comparing all the CRM solutions from scratch.

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The Intelligent E-mail Handling Functions & Features comprise the following elements:

  • Send an auto-acknowledgement with case information back to the customer

    Send an auto-acknowledgement with case information back to the customer, Intelligent E-mail Handling Functions & Features

  • Auto-suggest and pre-populate possible responses for associate review

    Auto-suggest and pre-populate possible responses for associate review, Intelligent E-mail Handling Functions & Features

  • Auto-respond with a known, accurate answer without associate interaction to customer e-mails

    Auto-respond with a known, accurate answer without associate interaction to customer e-mails, Intelligent E-mail Handling Functions & Features

TEC Advisor can save you up to 90% of the time you would have otherwise spent figuring out on your own which CRM solution is the best for your needs.

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Functions and Features